1. Non-Refundable Fees:
Certain fees, such as booking fees and vendor retainers, are non-refundable even in cases of cancellation. These fees will be clearly outlined at the time of booking.

2. Refund Policy:

• Full Refund: If the cancellation is made more than 14 days prior to the event, the customer will receive a full refund minus a non-refundable booking fee of $50.
• Partial Refund: If the cancellation is made between 7-13 days before the event, the customer will receive 50% of the total amount paid.
• No Refund: If the cancellation is made less than 7 days before the event, no refund will be issued.
  
  

3. Venue Cancellation:
If the event is canceled due to venue availability or restrictions, Smile For The Kam will work to secure an alternate venue. If an alternate venue cannot be secured, the customer will receive a full refund of all payments made.